DATA PROTECTION POLICY

This Data Protection Policy ("Policy") explains how Carrot Digital ("Company," "we," or "us") collects, uses, stores, and protects personal data in connection with the services provided through our website www.carrot.co.in ("Website"). By using our services, you consent to the practices outlined in this Policy.

DATA COLLECTION AND USAGE

We gather personal data from users as required to deliver our services. This information may encompass, but is not restricted to, names, contact details, payment particulars, and technical data relating to the services offered.

Personal data is collected for the following purposes:

  • Providing and maintaining the Services
  • Communicating with users
  • Processing payments
  • Monitoring and improving the quality of our services
  • Complying with legal obligations
We may also gather non-personal data, such as usage patterns and statistics, with the aim of enhancing our website and services.
DATA RETENTION
We shall retain personal information for the duration necessary to fulfil the objectives as outlined in this Policy or as required by relevant legislation.
 
DATA SECURITY
We have implemented suitable technical and organisational measures to ensure the security and confidentiality of personal data. However, it is important to note that no method of data transmission over the internet or electronic storage is entirely secure, and we cannot guarantee complete security of such information.
SHARING OF PERSONAL DATA
  • We may disclose personal information to third-party service providers who help us provide our services such as payment processors, SMS and email communication partners, or any other necessary parties.
  • We reserve the right to disclose personal information if required by law or in response to valid legal requests.
YOUR RIGHTS
As an individual, you are entitled to access, rectify, update or request the erasure of your personal data. Furthermore, you have the right to object to the processing of your personal data and to withdraw your consent at any point in time. If you wish to exercise any of these rights, please get in touch with us. We will respond to your request in line with the relevant data protection laws.
 
Kindly be informed that the deletion of your data is tantamount to the discontinuation of the service.
COOKIES AND TRACKING TECHNOLOGIES
Our website may utilise cookies and similar tracking technologies to gather data concerning your browsing behaviour.
CHANGES TO THIS POLICY
It is our practice to periodically review and revise our Policy. Rest assured that any updates will be promptly posted on our Website and become effective upon posting.